Delete your HomeHog account

You can delete your account yourself at any time, in the web app or the iPhone or Android app. Deletion is permanent.

In the app

1. Open HomeHog and tap More.
2. Tap your name to open Account.
3. Under Danger zone, tap Delete account, type DELETE, and confirm.

If you want a copy of your records first, export them from More → Settings → Data.

By email

If you can’t open the app, email support@intuzu.com from the email address on your account and ask us to delete it. We will confirm when it is done, within 30 days at most.

What gets deleted

• Your account: your name, email, phone and sign-in.
• Your membership in every company.
• Any company where you are the only member, with everything in it: customers, properties, quotes, jobs, visits, invoices, payment records, time, expenses, photos, signatures, notes, and the public quote, invoice and booking links.

What is kept

• A company that has other members keeps its records, because they belong to that business. If you were its only owner, ownership passes to the longest-serving remaining member.
• Payment records held by Stripe in your own Stripe account. Close that with Stripe directly.
• Encrypted backups, which roll off within 90 days.